GPSNR unveils first ever collective grievance mechanism in the natural rubber industry

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Singapore, 15 June 2021: The Global Platform for Sustainable Natural Rubber (GPSNR) has unveiled the natural rubber industry’s first ever grievance mechanism. The process provides a platform to address complaints against its members. It also creates a space for collaboration, improved relations and amicable and meaningful solutions amongst stakeholders in the natural rubber value chain. In situations where this is not possible, the Grievance Mechanism offers recourse and seeks to ensure remedy is provided to impacted parties.  

Members and non-members can now use this process to address existing concerns regarding a member’s violation of membership requirements or other guiding principles of the Platform. The mechanism seeks to provide transparency and predictability in the process and requires resolutions to be reached in a timely manner. It asserts particular emphasis on finding expedient and impartial resolution for high risk cases involving impact on communities or the environment, through the creation of a Complaints Panel. This panel will be made up of volunteer members, an external expert, and will judge whether and what kind of corrective actions need to be taken. 

The process is comprehensive and risk-based, and is designed with the aim  to bring parties to viable solutions and concrete remedy through a transparent process. ‘’The mechanism makes it possible for third parties to address issues with GPSNR members through an unbiased yet amicable process. The focus of the process will always be on finding solutions that work for everyone and provide both Complainants and Respondents with a transparent platform for resolution and accountability’’ said GPSNR Platform Director Stefano Savi.  

In slightly over two years, GPSNR has established itself as a platform working towards systemic change in the natural rubber supply chain. The existence of a strong redressal process like this grievance mechanism showcases its commitment to a culture of fairness and transparency.  

-Ends-  

About GPSNR:  

GPSNR is an international membership driven platform set up to define sustainability for the natural rubber value chain. It brings together various stakeholders to a common ground based on fairness, equity and environmental sustainability. GPSNR member companies account for almost 50% of the global natural rubber volume.  

More on sustainablenaturalrubber.org 

For more information, please contact: 

Bani Bains 

Communications Manager 

Email: bani.bains@gpsnr.org 

Ph: +65 97268165 

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Developing a GPSNR Assurance Model

Assurance is defined as demonstrable evidence that specified requirements relating to a product, process, system, person or body are fulfilled. In other words, thinking about Assurance is to ponder the question: how do we protect the credibility of our claim?

The Executive Committee (EC) has been working on an Assurance model concept since late 2019. Following the request for proposal put up in August 2019, an external consultant was engaged to conduct a review of the options for various Assurance Models that would support the desired outcomes of the Platform. In early 2020, the report from the consultant, which discussed existing approaches to Assurance and included recommendations for GPSNR’s approach to Assurance, was submitted to the EC. 

The EC considered the input from the report and expanded upon its findings by conducting a thorough benchmarking of existing Assurance model approaches. Following this exercise, the EC identified and defined several key characteristics that merit inclusion in GPSNR’s Assurance model concept.

In the process of developing these key characteristics, the EC also took into account the purpose, value and benefits of an Assurance model. 

A robust Assurance model would provide a credible and effective system to manage risks by supporting the achievement of sustainability impacts, focusing on accurate assessments of compliance, ensuring the effectiveness of its assurance strategies through good information management systems, and finding additional ways to create value for stakeholders.

A webinar will be held on Friday, 26 June 2020 to introduce GPSNR members to a proposed Assurance model concept.

A tabled summary of the process and timelines around the development of the Assurance model concept up until now is included below:

January 2020 Consultant report submitted to EC for review
January – February 2020 EC discussions
March 2020 Deep dive into Assurance model benchmark by EC sub-group
April 2020 EC agrees on basic characteristics to build Assurance model from
April – June 2020 Design, discussion and refinement within EC

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Natural rubber stakeholders align on GPSNR governance

A 22-23 January stakeholder workshop in Singapore saw Founding Members of the GPSNR and other stakeholders, align on a multi-stakeholder governance structure that includes a greater share of voting weight for civil society members. “This is a significant development,” said Stefano Savi, GPSNR Director “the model aligned on last week in Singapore comes out of a November 2018 workshop in Geneva – it’s a product of the dedication of all stakeholders to the shared goal of sustainable natural rubber – we’ve seen compromise from all parties, there’s a spirit of cooperation and inclusivity that shows there’s real commitment to make this work.”

The proposed governance structure will be put forward for adoption at the platform’s inaugural General Assembly (GA) planned for 21 March 2019, Singapore, scheduled in conjunction with the World Rubber Summit. Whilst multiple stakeholders have provided valuable input to the development of the platform thus far, governance roles and rights-to-vote are reserved for platform members only.

The platform includes the enrollment of smallholder members amongst its priorities. Despite the challenges associated with recruiting smallholder representatives, the more than 50 GPSNR stakeholders present at the workshop agreed that this critically important stakeholder group should be part of the GPSNR decision making structure. A dedicated working group will be established to coordinate actions to identify and secure adequate smallholder representation.

The workshop also confirmed the need for targeted member-recruitment to bolster the inclusion of rubber processors, NGOs specialized in social aspects relevant to rubber production, as well as non-tire manufacturing rubber makers.

“Agreement on platform governance is excellent progress and means the platform can better focus on the work ahead. We’re all aware of the critical challenges that remain, but there’s a feeling that, together, we can meet those challenges” said Savi, speaking at the close of the two-day workshop.

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