(CLOSED) Request for Proposal – Grievance Mechanism Review

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The Global Platform for Sustainable Natural Rubber is an international, Multi-Stakeholder, voluntary membership initiative seeking to lead improvements in the socioeconomic and environmental performance of the natural rubber value chain. Development of the GPSNR was initiated by the CEOS of the World Business Council for Sustainable Development (WBCSD) Tire Industry Project (TIP) in 2018. Members of the platform include tire manufacturers, rubber suppliers and processors, vehicle makers and NGOs. Representatives from each of these stakeholder groups have contributed to the development of the Singapore-based platform and the wide-reaching set of priorities that will define strategy and objectives.

Through GPSNR’s Working Groups and the Executive Committee, the Platform is developing an Assurance Model that is intended to be credible and smoothly functioning. Underlying this Assurance Model, and to ensure its effective implementation, is the need for a mechanism by which Members and non-members may take grievances they have against a Member for non-conformance with the Platform’s requirements, which may arise from non-conformance with standards, the Code of Conduct, Conflict of Interest Policy, or other requirements of Members and allow those complainants to have their grievance be heard and resolved (“Grievance Mechanism”).

Under its authority and duty to create a Compliance System for the Platform under Section 10.d. of the Platform’s statutes, the Executive Committee seeks recommendations on the organization and process for such a Grievance Mechanism that allows for the intake, an initial, professionally mediated resolution process, and, finally, the process by which it is submitted to a formal Complaints Panel for resolution in the case that mediation does not work. That recommendation would be in accordance with the engagement outline below and based on a comparative study of best practices in grievance mechanisms for similar multi-stakeholder initiatives.

Understanding that the Platform is in its early stages, and therefore has limited resources, the recommendation should strive for a lean model while maintaining consistency with the policies of the Platform (e.g., Conflict of Interest Policy). Although lean, the Platform also recognizes the need for a process that is accessible, impartial, timely, transparent, and affords protections, such as anonymity, to the complainant (where needed). Developing the Grievance Mechanism is expected to be an iterative process.

The consultant is to develop, in consultation with the GPSNR Executive Committee and Secretariat, a Grievance Mechanism in the form of a process flowchart and a set of rules governing the process for receiving, assessing, processing, and escalating grievances through a series of steps to find an agreeable and just solution. The consultant should adhere to the following phased, iterative approach:

  • Phase I – Comparative Review of Grievance Mechanisms for Similar Multi-Stakeholder Initiatives
  • Phase II – Process Flowchart/Outline
  • Phase III – Final Recommendation

The following submission guidelines & requirements apply to this Request for Proposal:

  1. Proposals will only be accepted from individuals or firms with experience relevant to this project.
  2. Examples of previous relevant work should be provided as well.
  3. A technical proposal must be provided that is not more than 4 pages. This technical proposal must provide an overview of the proposed solution as well as resumes of all key personnel performing the work. In addition, the technical proposal should provide a proposed schedule and milestones, as applicable.
  4. A price proposal must be provided that is not more than 1 pages. This price proposal should indicate the overall fixed price for the project as well as hourly rates and an estimated total number of days.
  5. Proposals must be signed by a representative that is authorized to commit bidder’s company.
  6. Proposals must be received prior to the 13th of December to be considered. Proposals should be submitted to stefano.savi@gpsnr.org for consideration.
  7. GPSNR anticipates shortlisting at least two individuals or firms to have more in-depth discussions with and will make an award to one of these “down-selected” individuals or firms.
  8. GPSNR reserves the right to amend the scope and budget of this RFP in order to get the most suitable consultant for each topic.

Download full Request for Proposal here

Attachement A -will be shared upon submission

Attachement B- will be shared upon submission

More To Explore

(Closed) Request For Proposal – GPSNR-RFP-A02-019 Guidance and Tools for GPSNR’s Reporting Requirements

Introduction & Background

The Global Platform for Sustainable Natural Rubber (GPSNR) is an international multi-stakeholder, voluntary membership initiative seeking to lead improvements in the socioeconomic and environmental performance of the natural rubber value chain. Members of the platform include tire manufacturers, rubber producers and processors, vehicle makers and NGOs.

In December 2021, GPSNR members approved Reporting Requirements that would allow member companies to report on their progress implementing their commitments under the Policy Framework. With the approval of the reporting requirements, ordinary member companies shall report annually on the questions included in the Reporting Requirements for the member’s reporting category.

GPSNR members are required to submit data for the previous year according to the following reporting timelines:
• Category A and Category B: Industrial Producers or Processors and Traders of Raw Materials: on or before 30 June
• Category C: Manufacturers and Traders of Processed Material: on or before 30 September
• Category D: OEMs and End Users: on or before 31 December.

To support GPSNR members in fulfilling their obligations under the Reporting Requirements, the platform is calling for consultants to develop a systemic view of the reporting process, inclusive of developing supporting documents and reporting templates for members to facilitate reporting, and exploring the potential user interface and portal design for data submission to ease the integration and consolidation of reported information from various GPSNR member categories.

Reporting scope and materiality are topics for consultant’s review and suggestion based on the GPSNR reporting requirement.

The reporting process should cover the following scenarios (non-exhaustive list):
(i) tier-1 supplier is disclosed to GPSNR
(ii) tier-1 supplier is not disclosed to GPSNR
(iii) members with suppliers across different category groups that are not GPSNR members
(iv) members with external reports that may substantiate the GPSNR reporting requirement
(v) how the information is consolidated at GPSNR level at the end of each category reporting cycle

Figure below is taking one example of tire maker category member reporting on NR supply chain scope to illustrate the potential complexity of the reporting process.

The expected documents to be developed should include:

  • A guidance document for each reporting category outlining the appropriate methodology and reporting format for each question, with reference to necessary definitions. One example of reporting segment that requires guidance is Policy Component 2.5 and 2.6 for member categories C and D.
  • Standardized reporting templates which may utilize word documents, excel spreadsheets, or other appropriate reporting formats.

The documents developed should ensure that data can be consolidated easily across the supply chain with an understanding that the information will be passed downstream. Where appropriate, the requested data should align with data gathered by other reporting schemes to reduce the reporting burden (including, but not limited to, CDP, Ecovadis, ZSL SPOTT, GRI, FSC, PEFC, SNR-i).

The reporting user interface which includes ability for member to upload supporting evidence (e.g., documents, photos etc) and portal design should also enable easy intake by the Secretariat for data analysis, verification and reporting. The ability to design integration with Salesforce is a plus.

Submission Guidelines & Requirements

The following submission guidelines & requirements apply to this Request for Proposal:

  1. Proposals will only be accepted from individuals or firms with experience relevant to this project.
  2. Examples of previous relevant work should be provided as well.
  3. A technical proposal must be provided that should be around 6 pages in length. This technical proposal must provide an overview of the proposed methodology as well as resumes of all key personnel performing the work. In addition, the technical proposal should provide a proposed schedule and milestones, as applicable.
  4. A price proposal must be provided that is not more than 1 page. This price proposal should indicate the overall fixed price for the project as well as daily rates and an estimated total number of days.
  5. Proposals must be signed by a representative that is authorized to commit bidder’s company.
  6. Proposals must be received prior to 14th of March to be considered. Proposals should be submitted to stefano.savi@gpsnr.org and aidan@gpsnr.org for consideration.
  7. GPSNR anticipates shortlisting at least two individuals or firms to have more in-depth discussions with, and will make an award to one of these “down-selected” individuals or firms.


Project Timelines

The Request for Proposal timeline is as follows:

Request for Proposal Issuance   4 Mar 2022
Proposal submitted by consultant to stefano.savi@gpsnr.org   14 Mar 2022
Selection of Consultant /
Notification to Unsuccessful Bidders
18 Mar 2022
Contract Award 22 Mar 2022
Work to commence no later than   23 Mar 2022
Specific work-plan agreed upon with GPSNR’s Policy Toolbox Working Group (WG1) 24 Mar 2022
1st deliverable: first draft of guidance on GPSNR Reporting Requirement content and reporting template for PPTs (category A & B), both GPSNR and non-GPSNR. 18 Apr
2022
Final draft of guidance on content for PPTs 25 Apr 2022
2nd deliverable: first draft of guidance on GPSNR Reporting Requirement and reporting template for category C & D, both GPSNR and non-GPSNR. 13 May 2022
Final draft of guidance on content for category C & D 20 May 2022
3rd deliverable: first draft proposal for a streamline reporting process, user interface and portal design to integrate and consolidate the reporting information from all GPSNR member categories 24 Jun
2022
The final draft proposal submitted to WG1 7 Jul 2022

Budget

The Platform is anticipating that a total budget of no more than 30,000 SGD. If the consultant deems that travel plans are required to execute this project, these should be included in the proposal (along with any additional budgetary requirements).

Payment terms shall be:

●       20% at the signing of the contract
●       30% at the midpoint date to be agreed upon and memorialized in the contract based on the submitted work plan
●       50% on delivery of the final report

Evaluation Factors

GPSNR will rate proposals based on the following factors, with cost being the most important factor:

  1. Cost
  2. Responsiveness to the requirements set forth in this Request for Proposals
  3. Relevant past performance/experience
  4. Technical expertise/experience of bidder and bidder’s staff
  5. The ability to collect relevant information at the global and local level

GPSNR reserves the right to award to the bidder that presents the best value to GPSNR as determined solely by GPSNR in its absolute discretion.

Tender

Request for Proposal – Drafting of a Shared Responsibility Framework (GPSNR-RFP-A02-015)

INTRODUCTION AND BACKGROUND

The Global Platform for Sustainable Natural Rubber (GPSNR), is an international Multi-Stakeholder, voluntary membership initiative seeking to lead improvements in the socioeconomic and environmental performance of the natural rubber value chain. Development of the GPSNR was initiated by the CEOs of the World Business Council for Sustainable Development (WBCSD) Tire Industry Project (TIP) in 2019. Members of the platform include tire manufacturers, rubber suppliers and processors, vehicle makers and NGOs.  Representatives from each of these stakeholder groups have contributed to the development of the Singapore-based platform and the wide-reaching set of priorities that define GPSNR strategy and objectives.

Through a process led by the GPSNR Shared Responsibility Working Group the consulta should help the Platform draft a framework that defines shared responsibility among GPSNR members in the Natural Rubber supply chain supported by actionable solutions. All this work will be based on a problem and root case analysis exercise already validated by the Working Group.  

The consultant is expected to develop a cross walk to assess where there is overlap/alignment between the SR policy and other GPSNR policies including member commitments, but also the statues and future assurance model. In addition, the consultant should support the engagement with other working groups in the process of developing the framework so that alignment also occurs simultaneously.

The consultant will collect the information via desktop study and information provided by the Working Group/Secretariat. Regular contact and updating to the Shared Responsibility Working Group together with the Secretariat will be required.  It is estimated that there will be the need for at least one face to face meeting in the U.S. over the course of the project. Travel plans shall be made by the consultant.

Submission Guidelines & Requirements

The following submission guidelines & requirements apply to this Request for Proposal:

  1. Proposals will only be accepted from individuals or firms with experience relevant to this project.
  2. Examples of previous relevant work should be provided as well.
  3. A technical proposal must be provided that is not more than 4 pages. This technical proposal must provide an overview of the proposed solution as well as resumes of all key personnel performing the work. In addition, the technical proposal should provide a proposed schedule and milestones, as applicable.
  4. A price proposal must be provided that is not more than 1 pages. This price proposal should indicate the overall fixed price for the project as well as hourly rates and an estimated total number of days.
  5. Proposals must be signed by a representative that is authorized to commit bidder’s company.
  6. Proposals must be received prior to 2nd December 2021 to be considered. Proposals should be submitted to stefano.savi@gpsnr.org for consideration. GPSNR anticipates shortlisting at least two individuals or firms to have more in-depth discussions with, and will make an award to one of these “down-selected” individuals or firms.
Project Timelines
The Request for Proposal timeline is as follows:

RFP opens online

Wednesday, 24 November 2021

RFP closes

Monday, 6 December 2021

WG select consultant during WG meeting

Thursday, 9 December 2021 (Tentative)

First draft delivered by consultant and presented to WG members

Week of January 10th

Round of review and approval by WG before members consultation

Week of January 17th

Members Consultation

From January 24 to February 5

Framework update and responding to consultation, WG approves revisions

February 7 to February 12

Working Group to Draft resolution with consultant support and send to Executive Committee for approval

February 14 to February 16

Resolution approved by EC, and sent to members

Monday, 28 February 2022

General Assembly

End March/ early April 

Budget

The Platform is anticipating that a total budget of no more than 25,000 USD be allocated to this engagement with an additional amount available to support planned and approved travel. 

Payment terms shall be:

  • 20% at the signing of the contract
  • 30% at the midpoint date to be agreed upon and memorialized in the contract based on the submitted work plan
  • 50% on delivery of the final report

The allocation of the payment shall be based on the net amount after travel expenses are incurred and documented.

Evaluation Factors

GPSNR will rate proposals based on the following factors, with cost being the most important factor:

  1. Responsiveness to the requirements set forth in this Request for Proposal;
  2. Relevant past performance/experience;
  3. Samples of work;
  4. Cost, including an assessment of total cost of ownership;
  5. Technical expertise/experience of bidder and bidder’s staff;
  6. The ability to collect information at the global and local level.

GPSNR reserves the right to award to the bidder that presents the best value to GPSNR  as determined solely by GPSNR in its absolute discretion. 


Download RFP

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