Request For Proposal – GPSNR-RFP-C03-036-Review and support the development of a Central Repository

Introduction & Background

The Global Platform for Sustainable Natural Rubber (GPSNR) is an international multi-stakeholder, voluntary membership initiative seeking to lead improvements in the socioeconomic and environmental performance of the natural rubber value chain. Members of the platform include tire manufacturers, rubber producers and processors, vehicle makers and NGOs.

In December 2021, GPSNR members approved Reporting Requirements that would allow member companies to report on their progress implementing their commitments under the Policy Framework. With the approval of the reporting requirements, ordinary member companies shall report annually on the questions included in the Reporting Requirements for the member’s reporting category.

GPSNR members are required to submit data for the previous year according to the following reporting timelines:
• Category A and Category B: Industrial Producers or Processors and Traders of Raw Materials: on or before 30 June
• Category C: Manufacturers and Traders of Processed Material: on or before 30 September
• Category D: OEMs and End Users: on or before 31 December.

To support GPSNR members in fulfilling their obligations under the Reporting Requirements, the platform is calling for consultants to develop a systemic view of the reporting process, inclusive of developing supporting documents and reporting templates for members to facilitate reporting, and exploring the potential user interface and portal design for data submission to ease the integration and consolidation of reported information from various GPSNR member categories.

Reporting scope and materiality are topics for consultant’s review and suggestion based on the GPSNR reporting requirement.

The reporting process should cover the following scenarios (non-exhaustive list):
(i) tier-1 supplier is disclosed to GPSNR
(ii) tier-1 supplier is not disclosed to GPSNR
(iii) members with suppliers across different category groups that are not GPSNR members
(iv) members with external reports that may substantiate the GPSNR reporting requirement
(v) how the information is consolidated at GPSNR level at the end of each category reporting cycle

Figure below is taking one example of tire maker category member reporting on NR supply chain scope to illustrate the potential complexity of the reporting process.

The expected documents to be developed should include:

• A guidance document for each reporting category outlining the appropriate methodology and reporting format for each question, with reference to necessary definitions. One example of reporting segment that requires guidance is Policy Component 2.5 and 2.6 for member categories C and D.
• Standardized reporting templates which may utilize word documents, excel spreadsheets, or other appropriate reporting formats.

The documents developed should ensure that data can be consolidated easily across the supply chain with an understanding that the information will be passed downstream. Where appropriate, the requested data should align with data gathered by other reporting schemes to reduce the reporting burden (including, but not limited to, CDP, Ecovadis, ZSL SPOTT, GRI, FSC, PEFC, SNR-i).

The reporting user interface which includes ability for member to upload supporting evidence (e.g., documents, photos etc) and portal design should also enable easy intake by the Secretariat for data analysis, verification and reporting. The ability to design integration with Salesforce is a plus.

Submission Guidelines & Requirements

The following submission guidelines & requirements apply to this Request for Proposal:

1. Proposals will only be accepted from individuals or firms with experience relevant to this project.
2. Examples of previous relevant work should be provided as well.
3. A technical proposal must be provided that should be around 6 pages in length. This technical proposal must provide an overview of the proposed methodology as well as resumes of all key personnel performing the work. In addition, the technical proposal should provide a proposed schedule and milestones, as applicable.
4. A price proposal must be provided that is not more than 1 page. This price proposal should indicate the overall fixed price for the project as well as daily rates and an estimated total number of days.
5. Proposals must be signed by a representative that is authorized to commit bidder’s company.
6. Proposals must be received prior to 14th of March to be considered. Proposals should be submitted to stefano.savi@gpsnr.org and aidan@gpsnr.org for consideration.
7. GPSNR anticipates shortlisting at least two individuals or firms to have more in-depth discussions with, and will make an award to one of these “down-selected” individuals or firms.

Project Timelines

The Request for Proposal timeline is as follows:

Request for Proposal Issuance	4 Mar 2022
Proposal submitted by consultant to stefano.savi@gpsnr.org	14 Mar 2022
Selection of Consultant / Notification to Unsuccessful Bidders	18 Mar 2022
Contract Award	22 Mar 2022
Work to commence no later than	23 Mar 2022
Specific work-plan agreed upon with GPSNR’s Policy Toolbox Working Group (WG1)	24 Mar 2022
1st deliverable: first draft of guidance on GPSNR Reporting Requirement content and reporting template for PPTs (category A & B), both GPSNR and non-GPSNR.	18 Apr 2022
Final draft of guidance on content for PPTs	25 Apr 2022
2nd deliverable: first draft of guidance on GPSNR Reporting Requirement and reporting template for category C & D, both GPSNR and non-GPSNR.	13 May 2022
Final draft of guidance on content for category C & D	20 May 2022
3rd deliverable: first draft proposal for a streamline reporting process, user interface and portal design to integrate and consolidate the reporting information from all GPSNR member categories	24 Jun 2022
The final draft proposal submitted to WG1	7 Jul 2022

Budget

The Platform is anticipating that a total budget of no more than 30,000 SGD. If the consultant deems that travel plans are required to execute this project, these should be included in the proposal (along with any additional budgetary requirements).

Payment terms shall be:

●       20% at the signing of the contract
●       30% at the midpoint date to be agreed upon and memorialized in the contract based on the submitted work plan
●       50% on delivery of the final report

Evaluation Factors

GPSNR will rate proposals based on the following factors, with cost being the most important factor:

1. Cost
2. Responsiveness to the requirements set forth in this Request for Proposals
3. Relevant past performance/experience
4. Technical expertise/experience of bidder and bidder’s staff
5. The ability to collect relevant information at the global and local level

GPSNR reserves the right to award to the bidder that presents the best value to GPSNR as determined solely by GPSNR in its absolute discretion.

Introduction & Background

The Global Platform for Sustainable Natural Rubber (GPSNR) is an international multi-stakeholder, voluntary membership initiative seeking to lead improvements in the socioeconomic and environmental performance of the natural rubber value chain. Development of GPSNR was initiated by the CEOs of the World Business Council for Sustainable Development (WBCSD) Tire Industry Project (TIP) in 2019. Members of the platform include tire manufacturers, rubber suppliers and processors, vehicle makers and NGOs. Representatives from each of these stakeholder groups have contributed to the development of the Singapore-based platform and the wide-reaching set of priorities that define GPSNR strategy and objectives.

The GPSNR Secretariat and the GPSNR Capacity Building Working Group, through the GPSNR Knowledge Sharing Platform Task Force, are jointly overseeing the development and eventual operations and maintenance of a digital GPSNR Knowledge Sharing Platform.

This digital platform is envisaged to be an easily accessible, multi-lingual and expandable knowledge platform for smallholders and other actors based on quality-controlled information. Besides providing technical information on the latest sustainability best practices and Good Agricultural Practices, it will provide access to live market conditions on natural rubber such as prices on key exchanges, projected supply, and demand shifts, as well as overall global market developments. The digital platform will also incorporate communication functions such as live chat and forum with built-in translation tools to allow smallholders to share and communicate seamlessly across different countries. Another crucial aspect will be to safeguard data security and ownership.

GPSNR is seeking proposals to build the above digital platform in mobile application form, and to maintain the application for GPSNR for a trial period of 3-6 months. Details are provided below. 

Key Requirements for the Digital Platform

GPSNR has completed an initial Assessment of Status Quo and Evaluation of Knowledge Sharing Platforms for Rubber Smallholders. This included an extensive needs review of smallholders and other key players in the natural rubber value chain with regard to digital applications. Interested bidders can approach the GPSNR Secretariat for a copy of the Report.

The main target user of the platform are natural rubber smallholders and other players in the natural rubber value chain globally.

GPSNR is open to proposals based on the following:

• Adopting and adapting an existing platform that is already on the market and accessible to natural rubber smallholders in whatever capacity
  • In this option, the service provider of the existing platform should provide a template that can be adaptable to suit GPSNR’s stated requirements

• Developing a customised platform specifically for GPSNR and its requirements
  • The custom solution can be hosted and operated either on GPSNR’s IT infrastructure or by the app provider (i.e., delivered as a Software as a Service).

Based on the initial Status Quo Assessment Report, the Platform should have the following key characteristics:

1. Be an (expandable)multi-lingual open information exchange platform with the following language options:
   • Minimum from the start: Bahasa Indonesia, English
   • Ideally including: French, Thai
   • Expandable in the future: Khmer, Vietnamese, Sinhalese, Burmese, Spanish, Portuguese, Tamil
2. Host quality-controlled technical information on natural rubber issues that will be first reviewed and endorsed by GPSNR members
3. Be free-to-use and respecting users’ data privacy
4. Allow for easy access by smallholders using simple or commonly available tools such as smartphones
5. Data security and privacy to be safeguarded at all times
6.  The platform should be built such that it can be expanded or further customisable to incorporate more features in the future
7. System architecture and infrastructure: it should be possible to use the app via the iOS and Android app system

Building on the above, the Platform should be able to host, at minimum, the following content and functions (multi-lingual):

1. Daily natural rubber prices, automated to reflect live updates based on local, regional and global prices
2. Information on local or global sustainability best practices, in the most accessible digital formats (pdf, video, ppt, text, etc.)
3. Information on Good Agricultural Practices, in the most accessible digital formats (pdf, video, ppt, text, etc.)
4. Marketplace (for natural rubber products / agricultural products)
5. Forum / chat / helpline for smallholders to discuss news or other issues and exchange experiences and best practices

Platform developers are welcomed to recommend other essential features or functions based on their technical and user experience expertise.

Deliverables

By the end of the project, the consultant should have completed the following:

Phase 1: Preparatory Recommendations

1. Recommend detailed technical requirements for the digital platform or application, including requirements for data security, ownership, back-office administration, documentation, support, maintenance and performance criteria
2. Prepare screen designs prior to software development
3. Engage with preliminary pilot calls with smallholders to gather further feedback and inputs
4. The above to be reviewed in discussions with the GPSNR Capacity Building Working Group

Phase 2: Software Development

1. Build the digital platform in line with the stated requirements, either by adopting an existing digital platform, or developing a customised platform or application for GPSNR
2. Continuous review with the GPSNR Capacity Building Working Group

Minimum viable product (MVP)

• A final graphic design and user interface is apparent.
• The core functions can be used and demonstrated.
• Initial content has been input.

• Final graphic design and user interface have been applied.
• All functions can be used.
• All content has been input.

Phase 3: Platform Pilot Period

1. Maintain the platform for a trial period of 3-6 months
   • exact costs and timeframe to be proposed, considering manpower, technical, licensing etc. needs
2. Work with GPSNR to engage in continuous user and quality assurance tests and feedback to further refine the digital platform or application as required

Submission Guidelines & Requirements

The following submission guidelines & requirements apply to this Request for Proposal:

1. A detailed technical proposal must be provided. This technical proposal must provide an overview of the proposed methodology for the three Phases of the project. In addition, the technical proposal should provide a proposed schedule and milestones, as applicable.         
2. A detailed price proposal must be provided. This price proposal should indicate the overall fixed price or expected price range for each Phase of the project, including daily rates and an estimated total number of days for each Phase of the project.        
3. Proposals will only be accepted from individuals or firms with experience relevant to this project. Examples of previous relevant work should be provided, as well as resumes of all key personnel performing the work.
4. Proposals must be signed by a representative that is authorised to commit the bidder’s company.

Project Timelines

Request for Proposal Issuance	29 August 2022
Proposal submitted by consultant to yeo.siyuan@gpsnr.org	26 September 2022
Selection of consultant / Notification to Unsuccessful Bidders	7 October 2022
Completion of Phase 1: Preparatory Recommendations	November 2022
Completion of Phase 2: Software Development	To be proposed by the bidder
Completion of Phase 3: Platform Pilot	To be proposed by the bidder   Pilot period should conclude no later than June 2023

Budget

The Platform is anticipating a total budget of up to 140,000 EUR for all three Phases of the project.

This figure could be adjusted based on bidders’ expert recommendations on costs and timeline, and reviewed based on the outcomes put forth following each Phase of the project.

Payment terms shall be:

• 60% at the signing of the contract
• 5% upon completion of Phase 1: Preparatory Recommendations
• 20% upon completion of Phase 2: Software Development
• 15% upon completion of Phase 3: Platform Pilot

Evaluation Factors

GPSNR will rate proposals based on the following factors:

1. Responsiveness to the requirements set forth in this RFP
2. Methodology for completing all three Phases of the project
3. Costs and expected timeline for all three Phases of the project
4. Technical expertise/experience, including team composition, past performance/experience

When evaluating bids, GPSNR may request for more information as part of a full due diligence to understand bidders’ technical and commercial background, assess potential conflicts of interests and independence vis-à-vis natural rubber smallholders and the wider agricultural sector, and level of competence for the project.

GPSNR reserves the right to award to the bidder that presents the best value to GPSNR as determined solely by GPSNR in its absolute discretion.

Digital Guidelines and Considerations

The consultant should commit to follow the guidelines specified in the Principles for Digital Development.

The principles of data protection legislation must be taken into account when processing personal data:

• The data must be processed lawfully (lawfulness)
• Data must only be processed if this is required and reasonable (fairness).
• The data must be processed transparently (transparency).
• The data must be processed for defined (time-limited), clear and legitimate purposes (earmarking).
• Only as much data as is required may be processed (data minimisation).
• Accuracy and currency must be ensured (data accuracy).
• The principle of integrity and confidentiality must be guaranteed through an appropriate level of protection (data security).