GPSNR unveils first ever collective grievance mechanism in the natural rubber industry

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Singapore, 15 June 2021: The Global Platform for Sustainable Natural Rubber (GPSNR) has unveiled the natural rubber industry’s first ever grievance mechanism. The process provides a platform to address complaints against its members. It also creates a space for collaboration, improved relations and amicable and meaningful solutions amongst stakeholders in the natural rubber value chain. In situations where this is not possible, the Grievance Mechanism offers recourse and seeks to ensure remedy is provided to impacted parties.  

Members and non-members can now use this process to address existing concerns regarding a member’s violation of membership requirements or other guiding principles of the Platform. The mechanism seeks to provide transparency and predictability in the process and requires resolutions to be reached in a timely manner. It asserts particular emphasis on finding expedient and impartial resolution for high risk cases involving impact on communities or the environment, through the creation of a Complaints Panel. This panel will be made up of volunteer members, an external expert, and will judge whether and what kind of corrective actions need to be taken. 

The process is comprehensive and risk-based, and is designed with the aim  to bring parties to viable solutions and concrete remedy through a transparent process. ‘’The mechanism makes it possible for third parties to address issues with GPSNR members through an unbiased yet amicable process. The focus of the process will always be on finding solutions that work for everyone and provide both Complainants and Respondents with a transparent platform for resolution and accountability’’ said GPSNR Platform Director Stefano Savi.  

In slightly over two years, GPSNR has established itself as a platform working towards systemic change in the natural rubber supply chain. The existence of a strong redressal process like this grievance mechanism showcases its commitment to a culture of fairness and transparency.  

-Ends-  

About GPSNR:  

GPSNR is an international membership driven platform set up to define sustainability for the natural rubber value chain. It brings together various stakeholders to a common ground based on fairness, equity and environmental sustainability. GPSNR member companies account for almost 50% of the global natural rubber volume.  

More on sustainablenaturalrubber.org 

For more information, please contact: 

Bani Bains 

Communications Manager 

Email: bani.bains@gpsnr.org 

Ph: +65 97268165 

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The working group includes both the Risk subgroup and the Assurance Model task force and is currently working on some exciting stuff!

The Risk subgroup has been busy, with consortiums Agridence and Koltiva having kick started their pilot field trials on the traceability tools. They are actively pursuing the next steps for the deliverable from ASI on the Risk Assessment Framework. This includes conducting internal piloting and cross-walking the tool with GPSNR commissioned studies to identify gaps. Lastly, second in an ongoing series, the Traceability Tools Webinar will be occurring on 26th April and you may register for it here

The Assurance Model taskforce will be meeting to discuss updates on KPI alignments, due diligence system and the members progress model. 

Smallholders Representation and Capacity Building (SCB) Working Group

The SCB Working Group has proposed a new structure with three co-chairs and this has been officially endorsed. The next Working Group meeting will take place on 27th April, where they plan to formally endorse the Terms of Reference. 

Updates on the Income Diversification and Rubber Agroforestry taskforce, the strategy for 2023-2024 has been endorsed, and the taskforce will continue their work on planning the schedule and sequence of workshops and finalising the contractual plan. 

On the Digital Knowledge Sharing Platform front, Koltiva will work together with the taskforce to start developing the app and its features. In upcoming news, the Thailand Good Agricultural Practices (GAP) subgroup will publish the tender soon. 

 Policy Toolbox Working Group

Input has been collected on the reporting process from members through the Year 1 Reporting Review Survey. As part of this review, stakeholder- specific meetings will be conducted to collect more feedback on the reporting process. Based on the Year 1 Reporting Review results, any changes will be assessed to the reporting framework and its details (i.e., Process, Extensions, Questions), and disclosure requirements will need to be agreed on for reporting Years 2 and 3 (Transporting Reporting Roadmap- TRR). Future actions will require the reporting guidance for Year 2 to be improved according to changes proposed to the reporting matrix.

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Shared Responsibility Working Group

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GPSNR Working Groups Update: May 2021

It’s been a busy few months for all the working groups! Here are some of their key updates.

Strategy and Objectives Working Group

In April 2021, the Strategy and Objectives working group completed a significant piece of work by finalising the Desired State Document. This month, the group has received ten key recommendations on equity from the Equity Sub-working group. 

These include integrating equity-centric Principles, Practices and Priorities across GPSNR’s procedures and work programs and recommending member companies to do the same. You can find all the recommendations here

These recommendations go beyond the work of the group itself and cover the role of equity in most GPSNR interventions. 

Proforest with Liza Murphy have also submitted the second draft of the Environmental Risk Assessment of Natural Rubber Production and Production and Processing to the group. 

Smallholder Representation Working Group 

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Of the 28 smallholders at GPSNR, 16 responded to the survey. While structural issues like the digital divide, access to technology and language barriers are causes for concern in smallholder engagement, the survey results were encouraging. 

15 out of 16 smallholders responded positively on being asked if they better understood GPSNR’s aims after the onboarding process. They also offered plenty of constructive feedback to improve the onboarding experience for future members. These include improving communications and information sharing, clearer rules and organisational goals, and ways to enhance smallholder engagement on the platform.  However, the information that remains unclear for a majority of the respondents centers around the rules of membership and goals of the smallholder representation working group. These will be addressed in the new onboarding programmes that the working group is developing.

The group has also reached out to Thai farmer associations to recruit new members from Thailand, and is also preparing for a workshop to recruit smallholders in Cambodia. At the same time, the group continues to seek responses from the smallholders who haven’t yet completed the survey. 

Policy Toolbox Working Group 

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After an extensive selection process, the group has also chosen ZSL to work on the Reporting Requirements development as they have significant experience in similar projects. Simultaneously, they have completed the first round of focus group calls and surveys for the development of the implementation guidance. 

Capacity Building Working Group 

After presenting a funding mechanism of capacity building projects to the Executive Committee earlier this month, the Funding Taskforce in the Capacity Building working group has finalised the process and will be broadcasting it to all members in July 2021. 

This funding mechanism is a temporary measure which will support GPSNR’s capacity building initiatives while the larger funding model is finalised.

At the same time, the Good Agricultural Practices (GAP) taskforce has finalised GPSNR’s GAP principles. 

Traceability and Transparency Working Group

The group has put together a draft input on the Implementation Guidance from a traceability perspective this month. 

After conducting discussions on traceability and data requirements for GPSNR, this is also developing data collection and reporting standards together with the Policy Toolbox working group.

Shared Responsibility Working Group

Having finalised the Implementation Framework for Shared Responsibility, the group has finalised a first round discussion of the problem statements for the natural rubber supply chain. 

This has allowed the group to identify the causal pathways and root causes of the issues affecting shared responsibility investment, supply chain data transparency and reinforcing sustainable supply chains (key focus areas for the group). With this step completed, the group is now looking at proposing solutions for these issues that GPSNR can implement. This first draft of solutions will be soon shared with the different categories members for an initial informal consultation.

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