GPSNR Grievance Mechanism: Call for Comments

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During the September 2020 General Assembly, GPSNR members voted to allow the Executive Committee to move forward with designing and implementing a Grievance Mechanism, as outlined in a revision to the statutes. The GPSNR Grievance Mechanism is a non-legal system established for stakeholders to express concerns they have about a GPSNR member or the GPSNR Secretariat and find optimal ways to resolve disputes. This Mechanism is distinct from the Grievance Mechanisms that ordinary company members are required to establish and maintain, and should be used in the event that the company’s mechanism has not successfully resolved the complaints raised.

Membership Survey

GPSNR members are invited to comment on the proposed Grievance Mechanism by providing their responses via a survey. The survey will be open until 29 January 2021, after which the results will be compiled and reviewed.

Members Webinar

There will be an informational webinar on 14 January 2021 at 8pm (Singapore time) during which the members developing the Grievance Mechanism will share more details about the mechanism and conduct a Q&A session.

GPSNR members may download materials related to the GPSNR Grievance Mechanism, take the survey and register for the webinar using the links provided in the Members Portal.

More To Explore

13 Global Tire Companies Co-Invest to Deliver Healthcare to 1,800 Rubber Farming Households in Côte d’Ivoire

Groundbreaking GPSNR initiative with social enterprise Elucid targets the overlooked link between farmer health and supply chain resilience

SINGAPORE, 23 April 2026:  The Global Platform for Sustainable Natural Rubber (GPSNR) today announced a three-year partnership with Berlin-based social enterprise Elucid to deliver healthcare access to 1,800 rubber farmers and their households. This will benefit approximately 9,000 individuals  in Côte d’Ivoire. The initiative is funded through GPSNR’s Shared Investment Mechanism (SIM) by 13 tire and rubber companies: Aeolus Tyre Co., Ltd., Apollo Tyres Ltd., Balkrishna Industries Ltd. (BKT), The Goodyear Tire & Rubber Company, Hankook Tire & Technology, Kumho Tire Co., Inc., Maxxis International, Nokian Tyres plc, Prometeon Tyre Group, Sumitomo Riko Company Limited, Sumitomo Rubber Industries, Ltd., Toyo Tire Corporation, and The Yokohama Rubber Co., Ltd.

The partnership addresses a gap the industry has long overlooked: the direct impact of farmer health on supply chain productivity. Medical emergencies cost Côte d’Ivoire an estimated 853 million USD in cocoa exports in 2017 alone. With many farmers cultivating both cocoa and rubber, the implications for the natural rubber sector are significant. Research from Ghana  shows that enrollment of farmer households in national health insurance increases their agricultural investment in several areas by approximately 40%, according to a 2024 study published in Agricultural Finance Review.

“We talk constantly about improving yields and farm management practices, but we’ve missed something fundamental,” said GPSNR CEO Stefano Savi. “A farmer who can’t afford to see a doctor when they’re sick or who cannot go to the farm because their child is unwellcan’t be productive. Healthcare isn’t separate from supply chain resilience. It’s central to it.”

A Critical Gap for the World’s Fourth-Largest Rubber Producer

Côte d’Ivoire is critical to global rubber supply chains, yet smallholder farmers who drive production across the country’s forest regions face severe healthcare barriers. The country ranks 187th out of 195 globally for quality of care, and only 32% of essential medicines are available in the public health sector, according to a 2020 health systems assessment. While two-thirds of the population are enrolled in the national health insurance scheme (CMU) on paper, fewer than 4% actually used their insurance card in 2025, due to administrative hurdles and facility-level barriers.

When farmers lack reliable healthcare, medical emergencies force them to sell assets and abandon farm improvements — a direct risk to the supply chains that depend on them.

A Comprehensive, Four-Part Approach

The initiative combines four components:

  • Enrollment in CMU national insurance for all participating farmers and households
  • Elucid’s emergency and essential care scheme covering WHO-accredited medications and life-saving services
  • Quality improvements at 15 healthcare facilities serving the target communities
  • Community awareness programs connecting health to economic wellbeing

Elucid’s digital platform will track all data in real time, enabling transparent impact reporting throughout the project. The program aims to increase healthcare visits from fewer than 200 to over 1,800, drive CMU enrollment from less than 30% to over 90%, and prevent more than 150 catastrophic health expenditure events each year. Half of beneficiaries will be women and 20% will be children under 18.

“This is about demonstrating what’s possible when the private sector invests in making national health systems work for farmers,” said Sambhavna Biswas, Partnerships Manager at Elucid. “This model can be replicated across rubber-growing regions and adapted to other agricultural sectors. Everyone in the value chain benefits when the people at its foundation are healthy and economically secure.”

Farmer enrollment begins in August 2026, with healthcare access improvements continuing until  January 2029. From December 2027, the project will transition toward long-term sustainability, building cooperative capacity to maintain health support for their members.

About GPSNR: The Global Platform for Sustainable Natural Rubber is a multi-stakeholder initiative bringing together tire manufacturers, vehicle makers, natural rubber processors and traders, and civil society organizations to develop and implement sustainability policies and practices across the natural rubber value chain. More on sustainablenaturalrubber.org

About Elucid: Elucid is a Berlin-based social enterprise providing data-driven healthcare services for farmers and workers in global supply chains across six countries and five agricultural sectors. Learn more at www.elucid.social

Media Contacts: GPSNR: Bani Bains | bani.bains@gpsnr.org;

 Elucid: Sambhavna Biswas | sambhavna.biswas@elucid.de

News

GPSNR Working Groups Update: March 2023

The strategy and objectives working group

Both the sub working groups under the umbrella of the Strategy and Objectives WG are occupied with some critical milestones. The Risk Subgroup has received the final draft for the risk assessment framework by ASI, and will be working on piloting the framework and the next steps. The Risk Subgroup would also be looking at guidance on traceability enhancement based on pilot field trials and other data from members, and they have started a series of traceability tools webinar sessions with tool providers and member companies and planning on the second session. The next webinar is on 26th April, and you can register for it here. 

On the other hand, the Assurance Model taskforce is streamlining the category specific KPIs along with the members journey/assurance model blueprint that was finalised during the latest hybrid meetings. You can find more context in the minutes here or reach out for questions on info@gpsnr.org.

The smallholder representation working group: 

Along with the work on the smallholder policy equivalent for which the WG has already sent out an all-member survey and initiating the HCSA-HCVN NR Smallholder Toolkit Field Trials, they are preparing for the decided merger with the capacity building working group. More details on how this will play out can be found here. 

The policy toolbox working group: 

The group is working on a tender to Crosswalk RR framework with CDP Forest and GRI Reporting, while aligning with the Assurance Model taskforce on the KPI on due diligence. 

The smallholders representation & capacity building working group: 

As a newly merged working group, they continue to perform the duties of the two old working groups, including overseeing the on-ground projects in Indonesia and Thailand. At the same time, they are focussing on finalising their new TOR and agroforestry/income diversification strategies. Members who wish to continue in the SCB WG and any National Subgroup or Task Force should write to the Secretariat, indicating their organisation, name, email and the national subgroup or taskforce they are interested in participating in.

The shared responsibility working group: 

As per the decisions taken on the next steps during the hybrid meetings in January-February, the group is working with the Tiremaker category on streamlining a proposal on shared investment while also completing the deliverables on the other pillars. They are also aligning with the Assurance Model taskforce on how the KPIs will integrate into the Shared Investment mechanism. They have completed 40% of the progress they committed to on all three pillars during the in-person meetings so far.

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