(CLOSED) Request for Proposal – Grievance Mechanism Review
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The Global Platform for Sustainable Natural Rubber is an international, Multi-Stakeholder, voluntary membership initiative seeking to lead improvements in the socioeconomic and environmental performance of the natural rubber value chain. Development of the GPSNR was initiated by the CEOS of the World Business Council for Sustainable Development (WBCSD) Tire Industry Project (TIP) in 2018. Members of the platform include tire manufacturers, rubber suppliers and processors, vehicle makers and NGOs. Representatives from each of these stakeholder groups have contributed to the development of the Singapore-based platform and the wide-reaching set of priorities that will define strategy and objectives.
Through GPSNR’s Working Groups and the Executive Committee, the Platform is developing an Assurance Model that is intended to be credible and smoothly functioning. Underlying this Assurance Model, and to ensure its effective implementation, is the need for a mechanism by which Members and non-members may take grievances they have against a Member for non-conformance with the Platform’s requirements, which may arise from non-conformance with standards, the Code of Conduct, Conflict of Interest Policy, or other requirements of Members and allow those complainants to have their grievance be heard and resolved (“Grievance Mechanism”).
Under its authority and duty to create a Compliance System for the Platform under Section 10.d. of the Platform’s statutes, the Executive Committee seeks recommendations on the organization and process for such a Grievance Mechanism that allows for the intake, an initial, professionally mediated resolution process, and, finally, the process by which it is submitted to a formal Complaints Panel for resolution in the case that mediation does not work. That recommendation would be in accordance with the engagement outline below and based on a comparative study of best practices in grievance mechanisms for similar multi-stakeholder initiatives.
Understanding that the Platform is in its early stages, and therefore has limited resources, the recommendation should strive for a lean model while maintaining consistency with the policies of the Platform (e.g., Conflict of Interest Policy). Although lean, the Platform also recognizes the need for a process that is accessible, impartial, timely, transparent, and affords protections, such as anonymity, to the complainant (where needed). Developing the Grievance Mechanism is expected to be an iterative process.
The consultant is to develop, in consultation with the GPSNR Executive Committee and Secretariat, a Grievance Mechanism in the form of a process flowchart and a set of rules governing the process for receiving, assessing, processing, and escalating grievances through a series of steps to find an agreeable and just solution. The consultant should adhere to the following phased, iterative approach:
Phase I – Comparative Review of Grievance Mechanisms for Similar Multi-Stakeholder Initiatives
Phase II – Process Flowchart/Outline
Phase III – Final Recommendation
The following submission guidelines & requirements apply to this Request for Proposal:
Proposals will only be accepted from individuals or firms with experience relevant to this project.
Examples of previous relevant work should be provided as well.
A technical proposal must be provided that is not more than 4 pages. This technical proposal must provide an overview of the proposed solution as well as resumes of all key personnel performing the work. In addition, the technical proposal should provide a proposed schedule and milestones, as applicable.
A price proposal must be provided that is not more than 1 pages. This price proposal should indicate the overall fixed price for the project as well as hourly rates and an estimated total number of days.
Proposals must be signed by a representative that is authorized to commit bidder’s company.
Proposals must be received prior to the 13th of December to be considered. Proposals should be submitted to stefano.savi@gpsnr.org for consideration.
GPSNR anticipates shortlisting at least two individuals or firms to have more in-depth discussions with and will make an award to one of these “down-selected” individuals or firms.
GPSNR reserves the right to amend the scope and budget of this RFP in order to get the most suitable consultant for each topic.
Deadline for submission has been updated to 8th July 2022
1. Introduction
The Global Platform for Sustainable Naural Rubber is an international, multi-stakeholder, voluntary membership initiative committed to improving the socioeconomics and environmental performance of the natural rubber value chain. Development of the GPSNR was intiated by the CEOs of the World Business Council for Sustainable Development (WBCSD) Tire Industry Project (TIP) in 2018. Members of the platform include tire manufacturers, rubber suppliers and processors, vehicle makers and NGOs. Representatives from each of these stakeholder groups have contributed to the development of the Singapore-based platform and the wide-reaching set of priorities that will define strategy and objectives.
The GPSNR aims to support the natural rubber sector to become more sustainable. Key element in achieving this is to ensure there is capacity among smallholders and industrial plantations to adopt best practices in NR production.
GPSNR, through the GPSNR Capacity Building Working Group (Indonesia National Subgroup), is seeking hire a consultant to assess and recommend suitable locations and nursery operators to receive certified planting materials (to be delivered by GPSNR).
Certified planting materials will be distributed to the selected service provider in January 2023, for planting and distribution to smallholders by September 2023.
Proposed programmes should be implemented in line with GPSNR environmental and social commitments and values, based on the GPSNR Policy Framework1.
There are approximately 2.25M smallholders in Indonesia, representing 83% of national natural rubber production (3.6 M tonnes). Smallholders cultivate less than 2 ha of land with an average yield of slightly below 1 ton/ha, as compared to state and private commercial plantations achieving 1.4 ton/ha and 1.5 ton/ha respectively.
Indonesia’s average rubber yield is significantly lower than neighbouring countries in Southeast Asia; such low yield is due to low-quality clones, limited knowledge of Good Agricultural Practices (GAP) and aging trees.
Most rubber trees in Indonesia were planted from 1978-1991 through several government schemes. Given that rubber trees only have a 25-year productive lifespan, with steeply declining yields thereafter, almost all rubber trees planted under these schemes have passed their peak production. Whilst there is no formal data available on tree aging in Indonesia, the Ministry of Agriculture estimates around 600,000 – 700,000 ha of natural rubber plantations need rejuvenation. Replanting should ideally occur on about 4% of plantations annually to ensure a stable output. Yet, it is estimated that between 2010 and 2017 replanting of only 1.3% was undertaken.
Using the right clone makes a tremendous difference in a rubber tree’s lifetime yields. The productivity of rubber clonal and seedling-derived plants is almost 3 x lower than for certified clones. Across the region, only 5% of farmers received their seedlings through a government programme. Certified nurseries are only located in provincial and district capital cities resulting in limited access to high-yielding planting materials for remote smallholders.
Additionally, poor tapping techniques are another major cause of low yields and can decrease the productive life of trees by up to 50%. It is estimated that an average smallholder with 1.5 ha of rubber will earn 57% less than the Indonesian minimum wage.
Five provinces contribute 66.5% of national production: South Sumatra, North Sumatra, Jambi, Riau, and West Kalimantan. South Sumatra province is Indonesia’s largest and most productive area. Its natural rubber area is almost 23% of the total national productive area and smallholders’ plantations take up 98.5% of this area. The productivity of smallholders in South Sumatra is the highest among smallholder areas in Indonesia, producing 1.3 ton/ha, and more likely to have received GAP training. In 2019 the government announced a replanting plan for 2019 – 2027, with a focus on South Sumatra (92,600 ha), South Kalimantan (76,550 ha) and Jambi (69,900 ha). However, this plan has no large-scale lending programme associated with it and is to be executed by local governments and has not yet been implemented. Demand for replanting is strongest in Jambi, where 40% of farmers are willing to undertake replanting. Demand is lowest in West Kalimantan, where only 1 farmer out of 79 was contemplating. Most likely the demand in Jambi is due to peak planting being undertaken in 1995 – 2005 and the majority of the trees are approaching their maximum productive age, and Jambi farmers are more aware of the importance of good quality clones and their impact on yield – they also have the highest rate of nursery clone purchase – and have suffered less from disease.
Source: Financial Assessment of Smallholder Natural Rubber Production in Indonesia. July 2020. USAID Green Invest Asia, HeveaConnect, SNV and Financial Access.2
The consultant should assess and make recommendations on the following:
Location
Provide detailed rationales for where certified planting materials are most needed amongst the following regions:
Northern Sumatra
Southern Sumatra
Central Sumatra
West Kalimantan
East Kalimantan
Based on the consultant’s assessments, the GPSNR Capacity Building Working Group (Indonesia National Subgroup) may prioritise funding for specific regions based on relative productivity, coverage of existing coaching services, socio-economic needs, or other considerations.
Nursery Operators
Assess detailed business models of existing nursery operators and projects that outline the long-term environmental, financial, operational and social sustainability of the proposed budwood garden under their management. This should include, but is not limited to, the following:
Operational, staff, and maintenance costs of the budwood garden
Method of distribution of planting materials to smallholders
Selling price of planting materials to smallholders, e.g., Recommended Retail Price (RRP)
Other key business plan considerations
Based on the consultant’s recommendations and decision by the GPSNR Capacity Building Working Group, the identified nursery operator will be expected to enter into a Contractual Agreement with GPSNR to ensure geographic and financial accessibility for smallholders to receive the planting materials.
Logistics
The consultant should manage logistics such as the safe transportation of the clonal materials from the source (to be determined by GPSNR) to identified nursery operators
Technical Training and Verification
The consultant should work closely with the identified nursery operator to ensure that the clonal materials are correctly managed. This includes the following:
Conducting essential training and supervision on the grafting process for the identified operators
Supervision to ensure proper grating procedures is adhered to
Manage the necessary technical verification, i.e., validation of the quality of the established budwood garden
All of the consultant’s activities are to operate in line with principles and values set forth in the GPSNR Policy Framework3 such as commitment to environmental protection and sustainability, zero deforestation, community engagement and FPIC etc.
The consultant may also be expected to work closely with the GPSNR Capacity Building Working Group (Indonesia National Subgroup) to fine-tuned or further augment the clone selection and delivery timelines.
Key Metrics
The proposal should elaborate on how the following key metrics can be achieved and measured:
Methodology to identify suitable locations and nursery operators
Methodology to conduct technical training and supervision on the grafting process
Methodology on transportation and other logistics
Overall expected costs
Proposals are also encouraged to include key metrics of importance not listed above.
A workplan that outlines all key activities of the deliverables (as outlined in 3. Expected Deliverables above)
Timeline and key stages of operations (based on 5. Expected Timeline below)
Budget, including detailed breakdown of expected manpower, logistics, and costs (based on 6. Budget below)
Description of past work and technical expertise that is relevant to this RFP
A list of project team members with their roles in the project and associated qualifications
5. Expected Timelines
The work shall begin by July 2022 and the various phases shall be completed in accordance with the approximate timeline below:
RFP publication
3 June 2022
Submission deadline for proposals
8 July 2022
Contract Award
1 July 2022
First Full Review
October 2022
Delivery of clones
January 2023
Second Full Review
April 2023
Distribution of planting materials to smallholders
September 2023
Consultants will also provide fortnightly or monthly progress updates to the GPSNR Capacity Working Group, or on an as-needed basis.
6. Budget
The Platform is anticipating that the total budget of no more than 26,000 EUR be allocated to the Four Stages of the project. The approximate expected breakdown for each Stage is as such:
Payment terms shall be:
30% at the signing of the contract
20% upon the First Full Review
20% upon the Second Full Review
30% upon the delivery of planting materials
7. Evaluation Factors
GPSNR will rate proposals based on the following factors:
Responsiveness to the requirements set forth in this Request for Proposal
Relevant past performance/experience of the consultant
Samples of work (e.g., previous training or coaching programmes in Indonesia)
Technical expertise/experience of bidder and bidder’s staff
Proposed timeline of operations
GPSNR reserves the right to award to the bidder that presents the best value to GPSNR as determined solely by GPSNR in its absolute discretion.
The Global Platform for Sustainable Natural Rubber is an international, multi-stakeholder, voluntary membership initiative committed to improving the socioeconomics and environmental performance of the natural rubber value chain. Development of the GPSNR was initiated by the CEOs of the World Business Council for Sustainable Development (WBCSD) Tire Industry Project (TIP) in 2018. Members of the platform include tire manufacturers, rubber suppliers and processors, vehicle makers and NGOs. Representatives from each of these stakeholder groups have contributed to the development of the Singapore-based platform and the wide-reaching set of priorities that will define strategy and objectives.
The GPSNR Statutes mandate the creation of an independent Compliance Panel to review and ensure that Members meet GPSNR membership requirements in conformance with Statutes, Code of Conduct, decisions, standards and processes, and make recommendations to GPSNR Executive Committee. The Compliance Panel will administer decisions in line with relevant GPSNR procedures. The panel shall be composed of three external experts and will operate independently from the membership and Secretariat.
GPSNR is seeking a consultant to help define procedures and guidelines required for the transparent and impartial operations and activities of GPSNR Compliance Panel.
PHASE I: OBJECTIVES AND SCOPE OF WORK
Objectives: To review GPSNR Statutes and relevant procedures, and develop recommendations and propose options available for the structure, operations and verification protocols of the Compliance Panel.
The current GPSNR membership statutes document stipulates the following:
10. Compliance System and Compliance Panel. The Executive Committee shall establish a Compliance System to ensure that Members meet Platform membership requirements in conformance with the Platform’s Statutes, Code of Conduct, decisions, standards and processes. The operating procedures of the Compliance System shall be defined in terms of reference to be adopted by the Executive Committee, consistent with the following core provisions:
a. The Compliance System shall be administered by the Secretariat.
b. Recommendations and decisions under the Compliance System shall be made by a Compliance Panel.
c. The Compliance Panel’s functions shall include the review of whether a Member (in the period after its admission) meets the requirements for membership.
d. The Compliance Panel shall operate independently from the Executive Committee and General Assembly.
e. The Compliance Panel shall be composed of an independent body of three external experts that meet on a regular basis.
f. Experts shall be nominated by an Ordinary Member and elected by a decision of the General Assembly to serve a 3-year term.
g. A Member of the Compliance Panel may be removed by a consensus decision of the Executive Committee with a clear justification available to members upon request.
h. Members of the Compliance Panel shall be subject to a conflict of interest policy, as adopted by the Executive Committee.
i. The Compliance System shall ensure that Members are afforded an opportunity to be heard and an opportunity to cure any findings of non-compliance, alleged by either the Compliance System or Grievance Mechanism.
The consultant is expected to provide an outline of relevant existing compliance models, a comparison of options that GPSNR could consider, and justified recommendations based on:
Review of other existing membership and/or compliance panel models
Review of GPSNR Statutes and other relevant GPSNR documents
Interviews with GPSNR members and relevant external stakeholders
Other relevant expert advice and guidance
Scope of Work:
GPSNR is seeking a consultant to recommend operational procedures and guidance for the GPSNR Compliance Panel, to include:
Proposed roles and responsibilities of GPSNR Compliance Panel
Suggested scope of the CP’s activities
Recommended qualification requirements and selection protocols for Compliance Panel members; covering necessary relevant expertise, how to avoid conflict of interests, and procedures for the appointment and removal of Panel members
Options for the structure of decision-making within the panel
Proposed verification procedures by the panel to assess ongoing compliance of GPSNR members with membership requirements
Procedure for issuing appropriate recommendations to ensure compliance of GPSNR members, based on the submitted results of the verification process.
Options for GPSNR to deal with situations where members cannot demonstrate compliance with relevant membership requirements, including steps towards potential suspension or termination in cases of major or persistent noncompliance
Suggestions for appeal procedures related to the decisions/recommendations of the GPSNR CP
Procedure for recording and reporting of Compliance Panel decisions/recommendations
PROPOSAL FORMAT AND CONTENTS
Description of past work that is relevant to this RFP.
A workplan that outlines all key activities of the pilot study, cost for each and timeline for completion.
A description of deliverables and indication of accessibility to GPSNR members and/or the public.
A list of project team members with their roles in the project and associated qualifications.
TERMS
The work shall begin by 21 May 2021 and the various phases shall be completed in accordance with the dates outlined in the timeline below:
Activity
Due Date
Submission deadline for proposals
7 May 2021
Contract Award
14 May 2021
Work begins
By 21 May 2021
Presentation of first draft to GPSNR Policy Toolbox WG (WG1)
2 June 2021 (adjustable)
Review of draft based on WG1 feedback
3-10 June 2021
Submission of final recommendations
11 June 2021
BUDGET
The Platform is anticipating that the total budget of no more than 10,000 SGD be allocated to the engagement.
Payment terms shall be:
20% at the signing of the contract
30% at the presentation of the first draft
50% upon delivery of the final recommendations.
EVALUATION FACTORS
GPSNR will rate proposals based on the following factors, with cost being the most important factor:
Responsiveness to the requirements set forth in this Request for Proposal;
Relevant past performance/experience;
Samples of work;
Cost, including an assessment of total cost of ownership;
Technical expertise/experience of bidder and bidder’s staff.
GPSNR reserves the right to award to the bidder that presents the best value to GPSNR as determined solely by GPSNR in its absolute discretion.
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