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Global Platform for Sustainable Natural Rubber
The GPSNR Grievance Mechanism (“Grievance Mechanism”) is a non-legal process established for stakeholders to express concerns they have about a GPSNR member or the GPSNR Secretariat and find optimal ways to resolve disputes. This Mechanism is distinct from the grievance mechanisms that ordinary company members are required to establish and maintain, and should be used in the event that the company’s mechanism has not successfully resolved the complaints raised. It also does not replace legal avenues for resolving grievances.
Status of Grievances
| Submitted Date | Grievance Number | Country / Origin | Completion Time | Completion Status | Your name | Your email | Your contact number(optional) | Your organization name(optional) | Complainant | Do you wish to remain anonymous | Complaining against | Defendant | Please specify in the box space -Name and Country of respondent | Date of occurence | Description of the issue encountered | Clause of related GPSNR Standard (if applicable): | Have you used other methods to resolve the problem ? (i.e. bilateral dialog, mediation, etc. ) Please provide details below | Is the issue under any live judicial proceedings? | Please provide details: | Remedy requested: | Please specify what remedy is being sought in your complaint? | Upload File | Response Url | Referrer | Ip Address | Unprotected File List | Short Description of Issue | Status | View More |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27/10/2021 | GM001 | Thailand | 08/09/2024 | Completed | Mr.Supadech Ongsakul | supadetch@thainr.com | 66 | Confidential | Yes | Other : (Please specify in the space below) | Individual (Non-GPSNR Member) | ประเทศไทย | 0 | Others | 0 | https://app.formassembly.com/responses/view/225748857 | https://www.tfaforms.com/4832522 | 180.18 | S__25772503.jpg (147 Kb.): https://www.tfaforms.com/uploads/get/28338161b23de62711be255310304ac4-S__25772503.jpg/216521/ff3038cf453cea22a60556d39d1dcc8a, S__229015556.jpg (59 Kb.): https://www.tfaforms.com/uploads/get/865c1b43e2449c36d61afccaa471ceb6-S__229015556.jpg/216521/14aae2cacfc0059297b1986b99e63f29, S__227999752.jpg (540 Kb.): https://www.tfaforms.com/uploads/get/3bee38afdff0fc583981fc16f05bb994-S__227999752.jpg/216521/f6aebb890c226fe66b7e672fbb16ff41, S__227999753.jpg (581 Kb.): https://www.tfaforms.com/uploads/get/ea3d3f8ab9e297ee6da05f552ceba2d7-S__227999753.jpg/216521/d18bb9107bf0330e6e81c77b59112384, S__25821712.jpg (296 Kb.): https://www.tfaforms.com/uploads/get/29d3f5bcd90e9e648aba3965cba97cb2-S__25821712.jpg/216521/363e2c74b071b3dabb754b16189931fe | Non-member misrepresented themselves as being affiliated with GPSNR | Closed | ||||||||
| 06/10/2023 | GM002 | France | Open | KSAPA | GPSNR | GPSNR | 04/08/2023 | 0 | Issues with GPSNR Secretariat tendering process | Processing | |||||||||||||||||||
