The GPSNR Grievance Mechanism (“Grievance Mechanism”) is a non-legal process established for stakeholders to express concerns they have about a GPSNR member or the GPSNR Secretariat and find optimal ways to resolve disputes. This Mechanism is distinct from the grievance mechanisms that ordinary company members are required to establish and maintain, and should be used in the event that the company’s mechanism has not successfully resolved the complaints raised. It also does not replace legal avenues for resolving grievances.

Status of Grievances

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Step 1: Commitment and Reporting